Privacy Policy

Introduction

Empower Digital Dental ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our CEREC training courses and educational programs.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Dental practice name, professional credentials, job title
• Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
• Course Information: Course enrollment details, attendance records, training progress
• Communication Data: Messages, inquiries, and feedback you provide to us

Automatically Collected Information

When you visit our website, we automatically collect:

• Usage Data: IP address, browser type, device information, pages visited, time spent on pages
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience
• Analytics Data: Website traffic patterns, user behavior, and performance metrics

How We Use Your Information

We use the information we collect for the following purposes:

• Course Registration and Management: To process course enrollments, send confirmations, and manage your training experience
• Communication: To respond to inquiries, send course updates, and provide customer support
• Payment Processing: To process payments and prevent fraudulent transactions
• Service Improvement: To analyze usage patterns and improve our website, courses, and services
• Marketing: To send promotional materials, newsletters, and course announcements (you may opt out at any time)
• Legal Compliance: To comply with legal obligations and protect our rights

How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, email delivery, website hosting, and analytics (e.g., payment processors, email platforms)
• Business Partners: Dentsply Sirona and Patterson Dental for course coordination and certification purposes
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at [email protected] or call (707) 696-5628.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Course records and certifications may be retained for professional credentialing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. Types of cookies we use include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements

Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are intended for dental professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: